Privacy Policy Commitment Statement

Your trust is important to us, and your data is handled responsibly

Introduction to Our Privacy Policy

Our Privacy Policy outlines how we collect, use, share, and protect your personal information to ensure transparency and compliance with Australian laws.

By accessing our website or services, you acknowledge and agree to our policy terms, which are designed to safeguard your privacy throughout every interaction.

Personal Data Collection Details

We collect data you provide directly and through automated tools, always with clarity about what is being gathered and why it is necessary.

Examples of Information You Provide

  • Contact details shared when submitting website forms
  • Information submitted via email correspondence
  • Data provided during business inquiries or events
  • Details you share when requesting reports or accessing insights
  • Any feedback or preferences communicated to us

Collected Automatically Online

  • Browser type, device ID, and language preferences
  • Website usage statistics and access patterns
  • IP address and geolocation details where applicable
  • Cookies and related tracking technologies
  • Actions taken on our website and session durations

How We Use Your Data

Personal data supports communication, service improvement, security, compliance, and content development, always prioritising your privacy.

  • Responding to your requests or questions
  • Delivering tailored content and updates
  • Managing your account and preferences
  • Analysis for service enhancements
  • Ensuring website and data security
  • Compliance with legal requirements
  • Internal reporting and operational improvement

Our Commitment: Your data is never sold. Our team applies strict privacy controls to protect all information, and only authorised personnel are given access as required.

Responsible Data Sharing

We may share information with trusted partners or advisors for service delivery but only when essential and under strict agreements.

Third-Party Service Providers

Where third parties are engaged, we ensure all data sharing agreements require comparable levels of security and compliance.

Legal Obligations

We may disclose information as required by law or when required to comply with lawful government requests.

Use of Anonymous Data

Aggregate and anonymous statistics help us improve our service but never identify you as an individual.

Your Rights and Choices

Under the Australian Privacy Principles, you have access to your information and can request corrections, restrictions, or deletion when appropriate.

  • Right to request access to your data
  • Right to correct inaccuracies promptly
  • Right to request data deletion
  • Right to obtain your data for transfer
  • Right to object to certain uses
  • Right to request usage limitation

If you wish to exercise your rights, contact our team using the details provided below. We will respond to your request quickly and transparently.

How We Protect Your Data

Multiple layers of security—technical and organisational—help safeguard your information against loss, misuse, or unauthorised access.

Technical Safeguards

  • Data encryption for sensitive transmissions
  • Secure logins and strong authentication
  • Regular vulnerability assessments and audits
  • Active malware detection and prevention tools

Organisational Best Practices

  • Employee training on data privacy
  • Restricted access to critical data
  • Clear incident response procedures
  • Documented privacy and compliance policies

Data Retention Policy

We retain data only as necessary for business, regulatory, or legal reasons, and securely dispose of it when no longer required.

  • Account details held as long as your profile is active
  • Analytics data for service quality maintained as required
  • Retention of communications for transparency
  • Billing and payment records kept for compliance
  • Marketing preferences stored per your requests

We regularly review retention periods to meet regulatory best practices.

International Data Transfers

If data transfers outside Australia occur, we ensure similar protective standards are applied via appropriate safeguards.

  • Binding agreements with external processors
  • Assessment of destination country protections
  • Data minimisation for transfers
  • Regular review of overseas data treatment

Cookies and Tracking Policy

We use cookies for site performance, analytics, and personalisation. You can manage preferences or disable cookies via your browser settings.

Cookie Types Used

  • Necessary for secure website operation
  • Analyse usage for improvements
  • Remember your settings and choices
  • Support enhanced website features

Detailed management instructions are in our Cookie Policy.

Policy Updates and Changes

This policy may change. Changes will be communicated on this website and, when appropriate, to registered users directly.

  • Prominent website notices
  • Updates sent via email, where possible
  • Publication of effective date on policy
  • Direct notification for significant changes

Check this page for the latest information on privacy practices.

Contact Our Privacy Team

For privacy questions or requests, reach out to us using the details below.

sirethion

95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia

Phone: +61-3-5950-3196

Email: content@sirethion.com

Policy last reviewed November 3, 2025

Effective from November 3, 2025